Privacy policy

At Ratnalogy, your privacy is of utmost importance to us. We are committed to protecting and respecting the personal information you share with us.


This Privacy Policy outlines:

  • What information we collect

  • Why we collect it

  • How we use and protect it

By using our website, services, or providing your information, you consent to the practices described in this policy.


COLLECTION OF INFORMATION

You may browse our platform without providing personal details. However, when you interact with us, we may collect:

  • Name

  • Contact Details (Phone Number, Email Address)

  • Billing and Shipping Address

  • Payment Information (processed securely via third-party gateways)

  • Consultation Details (astrology preferences, gemstone requirements)



We collect this information through:

  • Website forms

  • Phone calls or WhatsApp communication

  • Email interactions

  • Order placements





USE OF INFORMATION

The information collected is used to:

  • Process and fulfill your orders

  • Provide consultation and recommendations

  • Communicate order updates and support

  • Improve our products, services, and customer experience

  • Prevent fraud and ensure security

  • Send relevant offers, updates, or promotional communication (if opted-in)



SHARING OF INFORMATION

Ratnalogy does not sell or trade your personal information.

Your data may be shared only with trusted partners when necessary:


Service Providers

  • Shipping and logistics partners

  • Payment gateway providers

  • Website hosting and analytics services

These entities only access information required to perform their functions and are obligated to maintain confidentiality.


Legal Compliance

We may disclose information if required to:

  • Comply with applicable laws or regulations

  • Respond to legal requests

  • Prevent fraud or illegal activities

  • Protect the safety and rights of Ratnalogy or its customers





COOKIES & TRACKING TECHNOLOGIES

We may use cookies and similar technologies to:

  • Enhance user experience

  • Analyze website traffic and usage

  • Improve website performance

  • Personalize content and recommendations

You may disable cookies through your browser settings; however, some features of the website may be limited.


DATA SECURITY

We implement appropriate security measures to protect your information:

  • Secure payment processing systems

  • Restricted access to personal data

  • Regular monitoring for vulnerabilities

However, no digital system is completely secure, and we encourage users to exercise caution while sharing information online.


THIRD-PARTY LINKS

Our website may contain links to third-party platforms.

  • Ratnalogy is not responsible for the privacy practices of external websites

  • Users are encouraged to review their respective privacy policies


USER RIGHTS

You have the right to:

  • Access your personal data

  • Request corrections or updates

  • Opt-out of marketing communications

  • Request deletion of your data (subject to legal obligations)




RETENTION OF INFORMATION

We retain your information only as long as necessary for:

  • Order fulfillment

  • Customer service

  • Legal and regulatory compliance


UPDATES TO POLICY

Ratnalogy reserves the right to update this Privacy Policy at any time.


  • Changes will be posted on this page

  • Continued use of our services implies acceptance of updated terms


CONTACT INFORMATION

For any questions, concerns, or requests regarding this policy, you may contact us:

  • Email: ratnalogy@gmail.com

  • Customer Support: [Add your number here]


FINAL BRAND STATEMENT

Ratnalogy is committed to maintaining your trust by ensuring transparency, security, and respect for your privacy at every step.