Blue Sapphire, known as Neelam in Hindi, is one of the most powerful and sought-after gemstones, admired for its deep blue colour and exceptional brilliance. Belonging to the corundum mineral family, it is valued for both its beauty and rarity, making it a preferred choice in fine jewellery and astrological use.
In Vedic astrology, Blue Sapphire is associated with the planet Saturn (Shani) and is believed to support discipline, focus, and stability. Each gemstone is unique in its characteristics, and at Ratnalogy, we ensure carefully selected Blue Sapphires that reflect authenticity, quality, and long-term value.
- Weight: 3.2 Carat (3.55 Ratti)
- Shape: Oval
- Cut: Faceted
- Size: 8.1×7.9×4.1 mm
- Certification: TGL Certified (No. G14916)
- Origin: Shrlanka (Ceylon)
LOOSE GEMSTONES (READY-TO-SHIP)
· Return request must be made within 10 days of delivery
· Product must be unused, unaltered, and undamaged
· Must include the following:
· Original Invoice
· Lab Certification
· Original Packaging
· Complimentary Items (Yantra, Guide, etc.)
Refunds will be processed after quality inspection and approval.
RETURN ELIGIBILITY CONDITIONS
· Item must be unused and in original condition
· No scratches, chips, or damage
· All original contents must be returned
All returns are subject to Ratnalogy Quality Team approval.
LIFETIME RETURN POLICY
Applicable on Precious Gemstones Only
· 50% Cash Refund, or
· 70% Store Credit
· Eligible Gemstones:
· Ruby (Manik)
· Emerald (Panna)
· Blue Sapphire (Neelam)
· Yellow Sapphire (Pukhraj)
· Diamond (Heera)
PRECIOUS vs SEMI-PRECIOUS GEMSTONES
PRECIOUS GEMSTONES
· Rare, high-value, strong astrological impact
· Eligible for Lifetime Return Policy
Includes:
· Ruby
· Emerald
· Sapphire
· Diamond
SEMI-PRECIOUS GEMSTONES
· Affordable and supportive in nature
· Not eligible for Lifetime Return Policy
Includes:
· Opal
· Turquoise (Firoza)
· Hessonite (Gomed)
· Cat’s Eye (Lehsuniya)
· Coral (Moonga)
· Pearl (Moti)
Covered under 10-Day Return Policy only.
EXCHANGE POLICY
· Exchange request must be made within 10 days of delivery
· Product must meet all return eligibility conditions
Exchange Options:
· Another gemstone
· Upgrade to a higher value gemstone (price difference applicable)
JEWELLERY & CUSTOM ORDERS
· Not eligible for return or exchange once the gemstone is set in jewellery
Exception (case-to-case basis):
· Up to 30% deduction may apply
(towards making, handling, and customization charges)
NON-REFUNDABLE CHARGES
· Shipping Charges
· GST and Duties
· Cash on Delivery (COD) Charges
· Payment Gateway Charges (up to 5%)
· Custom Lab Certification Costs
Return shipping will be borne by the customer.
REFUND TIMELINE
· Refunds are processed within 7–10 working days after approval
INTERNATIONAL ORDERS
· No returns accepted for orders shipped outside India
NATURAL PRODUCT DISCLAIMER
As all gemstones are natural, slight variations in the following are normal:
· Colour
· Texture
· Inclusions
These variations are not considered defects.
OUR COMMITMENT
· 100% Natural and Certified Gemstones
· Carefully selected for authenticity and quality
· Supported by expert guidance
Customers are strongly encouraged to review product details and consult before purchase to ensure complete satisfaction.
